Your right to privacy and protecting your personal information is important to us. As described in the below agreement, Icy Strait Whale Adventures will never transfer or sell your personal information without your consent. We appreciate that when you provide us with personal information about yourself, you trust us to act in a responsible manner. The following describes the privacy policy (the “Privacy Policy”) applicable to the services available through the “Icy Strait Whale Adventures” web site, the mobile site and any other online communications (the “Site”) from Icy Strait Whale Adventures (ISWA). By visiting the Site, you are consenting to the collection, use, and processing of your personal data described in this Privacy Policy. Please continue reading our privacy policy to find the following information:

1. Information We Collect

2. Protecting Your Personal Data

3. Sharing Your Personal Data

4. Use of Cookies

5. Persons Under the Age of 18 Not Eligible to Use Any Services On Our Site

6. Links

7. Changes to Privacy Policy

1. Information We Collect

When visiting our website, ISWA may collect two different types of Personal Data from you. The first is information you knowingly disclose, which may include information that can identify you as a specific individual, such as your name, address, phone number, credit card number or e-mail address. The second is information that is sent to us by your web browser. Such information is non-personally identifiable information, including your IP address, search preferences related to specific searches, and location which may be collected as a result of your interactions with our Site. When we link non-personally identifiable information with Personal Data, we will treat it as Personal Data under this Privacy Policy.

You can visit our website without divulging any personally identifiable information including your email address. Our website does not collect personally identifiable information about individuals except when such individuals specifically provide such information on a voluntary basis, such as when registering at our website, requesting information, or accessing our booking application. ISWA uses such information collected primarily to provide better service to our customers, to comply with our legal obligations, to operate and grow our business, to improve and customize the content you see, to provide products or services, and to contact you regarding services or benefits you request.

2. Protecting Your Personal Data

To prevent unauthorized access and ensure correct use of Personal Data, we employ reasonable and current safeguards. To protect credit card transactions while in transit, ISWA currently uses industry-standard encryption. This is to help provide protection for sensitive financial information, such as credit card information sent over the Internet.

3. Sharing Your Personal Data

ISWA is committed to protecting your personal information and will not share Personal Data without your permission or as disclosed in this privacy policy. We may use Personal Data to provide you with the products and services from our Site, to build features that will make the services available on the Site easier to use, and to contact you about these services. This includes faster purchase requests, better customer support and more relevant content.

ISWA may provide your personal data to its affiliates or related companies for legitimate business purposes. ISWA may also engage service providers, agents or contractors to provide services on its behalf, including to administer the ISWA Site and services available to you. These third parties may come to access or otherwise process your personal data in the course of providing these services.

ISWA reserves the right to release Personal Data in order to comply with applicable law and when we believe that disclosure is necessary to comply with a judicial proceeding, court order, or legal process served on us. We may also release Personal Data to enforce or apply the terms and conditions applicable to our products and services, protect us or others against fraudulent or inappropriate activities, or otherwise protect the rights, property or safety of ISWA, our affiliated companies, our customers, or others.

4. Use of Cookies  

Our website uses “cookies” and other similar technologies to help personalize your online experience, such as recognizing your name when you revisit, as well as to assist us in marketing and advertising. A cookie is a text file that is anonymously placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies or other technologies placed when you visit our site do not personally identify you, but they do allow us to monitor certain statistics which help us improve our services. You also have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.

5. Persons Under the Age of 18 Not Eligible to Use Any Services On Our Site

ISWA does not knowingly collect personal information from anyone under the age of eighteen (18). Any personal information gathered by ISWA through the Site is subject to the Privacy Policy.

6. Links

Our Site may contain links to third party websites. ISWA is not responsible for the privacy practices followed by non-affiliated companies.

7. Changes to Privacy Policy

On occasion ISWA may revise this Privacy Policy to reflect changes in the law, our Personal Data collection and use practices, the features of our Site, or advances in technology. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site. The use of your information is subject to the Privacy Policy in effect at the time of use. The provisions contained in this Privacy Policy supersede all previous notices or policies regarding our privacy practices with respect to this site.